FAQ

What kind of products do you sell?

We offer handmade homeware including trays, coasters, bowls, and candle bowls.

Are all your products handmade?

Yes! Each piece is individually handmade in small batches, making every item unique with its own character.

Where are the products made?

Every piece is handmade in a small studio at my home in Washington, DC, where I spend most of my evenings and weekends pouring, sanding, sealing, and packing each item with care. Orders are shipped directly from my home studio, keeping production small-scale, local, and personal.

What materials do you use?

We primarily use cement or resin (Zero-VOC or Plant-Based), natural pigments, and beeswax finishes to ensure beauty, durability, and sustainability.

Are your products eco-friendly?

Sustainability can mean many things. For District Craft Shop, it’s about making thoughtful choices at every step of the process. Our handmade home décor pieces are primarily crafted using cement and resin, two versatile materials that, when used responsibly, can align with eco-conscious and low-waste practices.

Cement

Cement forms the core of many of our products. It’s a strong, natural material with built-in sustainability advantages:

  • Low Waste: Cement can be mixed and poured with precision, reducing excess and minimizing material waste.
  • Durability: Our pieces are built to last their long lifespan means fewer replacements and less environmental impact over time.
  • Natural Composition: Made from natural minerals, cement can have a relatively low footprint when sourced responsibly.
  • Reusable Molds: We use the same molds again and again, reducing single-use materials in the production process.

Resin

Resin gives us the freedom to create intricate designs, smooth finishes, and vibrant color blends. While conventional resin isn't always sustainable, we consciously choose safer, more eco-friendly options:

  • Zero-VOC & Plant-Based Resins: We prioritize resins made from renewable, plant-based sources or those that are free from volatile organic compounds (VOCs).
  • Long-Lasting: Resin is highly durable and wear-resistant, helping reduce overconsumption.
  • Minimal Waste: Just like with cement, we use reusable molds to keep production waste to a minimum.

Finishes & Sealers

We choose finishing materials that support both product longevity and environmental safety:

  • Water-Based Sealers: These are free of harsh chemicals and provide a safe, eco-friendly protective finish.
  • Beeswax Coating: Our natural beeswax finish enhances water resistance while being completely non-toxic and biodegradable.

At District Craft Shop, we believe beautiful design shouldn't come at the planet’s expense. Through intentional materials and mindful production, we aim to create lasting pieces that you can feel good about bringing into your home.

What shipping materials do you use?

In an effort to reduce waste, we reuse packing materials like paper and bubble wrap from packages we personally receive. It’s not always “pretty,” but it’s purposeful, helping give new life to materials that would otherwise be thrown away.

Do you accept custom orders?

Yes! We love working on custom pieces, whether it’s a specific color palette, shape, or a full bathroom set.

Do you offer wholesale or bulk orders for shops and stylists?

We do. Please contact us directly for wholesale pricing and partnership opportunities.

Do you accept returns or exchanges?

Yes, we do accept returns though we kindly ask for your understanding. All of our products are made in small batches and often to order, so each piece is unique and made with care.

If you’d like to return an item, please contact us within 7 days of delivery. The buyer is responsible for return shipping costs and any loss in value if the item is not returned in its original condition.

If your item arrives damaged or defective, please reach out within 3 days and we’ll do our best to make it right.